Cookies policy

In common with most other websites, we use cookies to improve the user experience on We have created this Cookies Policy to provide you with clear and explicit information about the technologies that we use on, and your choices when it comes to these technologies.

If you choose to navigate our website without blocking or disabling cookies or opting out such technologies, you will indicate your implicit consent to their use. If you do not consent to the use of these technologies, please be sure to block or disable them using your browser settings or the opt-out links identified in this policy.

What are cookies and what are they used for?

Cookies are small text files that are stored by your web browser. They are primarily used to remember if users have visited the website before, and to improve the way that sites work.

For example, cookies can be used to:

  • personalize content by recording search and display choices such as layouts
  • provide social network facilities
  • record usage information to help us understand users and ensure we are providing the right support

There are different types of cookies, first party and third party cookies and session and persistent cookies.

First party and third party cookies

First party cookies are set by the website you are visiting. They send data only to the servers for that domain, and the data cannot be altered or retrieved by any other website. If a user visits a website and a separate company sets a cookie through that website, this is a third party cookie. Examples of third party cookies are those set by social network widgets.

Session and persistent cookies

Cookies can expire at the end of a browser session or they can be stored for longer. Session cookies are not stored long-term; they are set when you visit a website, and expire as soon as the browser is closed.

Persistent cookies are stored on your device in between browser sessions and allow preferences to be remembered. They are used for a variety of reasons including recording your preferred search results display.

To find out more about cookies, visit

First-party cookies on

The SmartFoxServer website issues cookies only in certain sections to track visits and help us to provide a smoother user experience for our visitors. These cookies issue each visitor with a randomly generated number which expires when the visitor closes their browser. These types of cookies are known as “session cookies”. There is no personal data stored in any of our session cookies, other websites cannot access these cookies, and all session cookies are deleted when the visitor closes their browser.

Third-party cookies on

In addition to our own cookies, we work with various reputable companies to help us analyze how our website is used, and to optimize it to deliver the best possible experience.

Social sharing

We use buttons to enable sharing of pages with social networking sites. These buttons are generated by the AddThis service. This may place a third party cookie on your device, which could gather usage information. Find out more about AddThis and its cookies here.

Google Analytics

Google Analytics is a service provided by Google, Inc. (“Google”).
It uses cookies to help us analyze how users use our website. The information generated by these cookies is transmitted to and stored by Google which will use it for the purpose of evaluating your, and other users’, use of our website, compiling reports for us on website activity and providing other services relating to website activity and Internet usage.
You can find more information here, including a link to Google’s privacy policy.

Google AdWords

We use the online advertising program Google AdWords operated by the company Google Inc. ("Google").
For measuring conversion with Google AdWords, a conversion tracking cookie is placed when a user clicks on a SmartFoxServer advertisement delivered by Google (“Ads”). With the help of the conversion tracking cookie we see the total number of conversions and are able to review the performance of our Ads.
You can find more information about Google AdWords here.

How to control cookies

We think it’s important that you are able to control the collection of personal data relating to your use of, and have therefore made sure that you can opt out of any personal data collection using cookies or other technologies as set out below.

  • You can use the settings within your browser to control the cookies that are set on your computer or mobile device. To find out how to see what cookies have been set and how to reject and delete cookies, please visit
  • To opt-out of analysis by Google Analytics on our website and other websites, please visit